August 03, 2009

Can We Trust The Internet?
Winnowing Out Misleading, Untrue Sites

“I think it comes down to whether we can trust the internet to winnow good from bad in the blogosphere,” Trina commented on my post Coming Out From Behind the Byline: One Journalist’s Take On New Media.

Since then, I’ve been thinking about this idea of winnowing: weeding out those websites and blogs with URLs that aren’t worth typing. The internet has provided me with countless examples of where good sites can go wrong.

A citizen journalist using just a video camera uncovered reporters censoring former presidential candidate Ron Paul at a gathering of GOP candidates for president on Mackinac Island, MI about 19 months ago, reported columnist Tim Skubick for the Leelanau News. Or that’s what they thought.


Courtesy | Petr Kratochvil via Public Domain Pictures.net

“I don’t want these Ron Paul people, but I need shots of audience people eating and crap like that for voice over,” the producer says in the roughly 60 second video, which Mr. Skubick says garnered 65,000 hits in its first week in youtube.com. (The original video seems to be unavailable, but see another posting by searching “Censoring Ron Paul support?” on youtube.com.)

Unfortunately, Skubick reported, the citizen journalist didn’t check the facts. After shooting a ten-minute segment with Ron Paul, “the goal was to get some generic video of what was going on inside. To make sure the video was not slanted to favor one candidate or the other,” the producer asked them to avoid filming more Paul supporters.

But one posting and a flood of vicious emails later, the reporters stand accused of censorship, a cardinal sin in journalism. “No one called; no one suspended his or her judgment to get at the truth,” writes Skubick.

That’s not the only way that new internet sources are straying from the straight and narrow path that journalists follow in reporting the news.

Six minutes before medical examiners pronounced Michael Jackson dead, an IM feed reported the King of Pop’s demise. Events shortly after proved this report true, but internet outlets that passed along this news even an hour afterward were in the wrong.

Old Media outlets like CNN and MSNBC took several hours to confirm and report this historic event. Why, you ask?

“Someone may have been calling the hospital, the family, Tito Jackson, Jesse Jackson, not only for confirmation but for a voucher that the next of kin had all been adequately notified,” said Scott M. Fulton, III, on Betanews, where he blasted these new media sources. “You remember journalism, don't you? Or is that too much ‘old media?’”

Let’s be clear: bloggers, youtube.com posters, and other internet content producers are not all journalists. Some are simply people with a computer, internet, and desire to share their opinion. But the internet gives them the same platform as the rest of us.

So how do we winnow out the good sites from the bad? For now, the truth is that we can only control the content on our own websites. There is no ranking system where we can decry the distributors of false or misleading content.

I’m curious though, about search engine optimization. I won’t pretend to completely understand SEO, a complicated phrase that simply means “how I get my content to the top of a google search,” but I understand that this calculation does depend in part on linking.

By not linking to questionable content providers, can we keep a website low in search results, thereby reducing the number of people who click through to their site?

I’m not naïve enough to believe that one person alone can change a site’s placement in search rankings or even that a collective effort can change the ranking of some of the most popular sites, but maybe together we can begin to winnow out the worst of the worst.

6 comments:

  1. This is the danger of the Internet: misinformation, dead-end links, and bogus search results. I'm not sure there's a way around. It's just a hazard on the information highway.

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  2. Fascinating and well stated. You make some good points. I enjoyed reading your article.

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  3. I wish there was a Snopes review for every site!

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  4. Misleading, untrue stories existed long before the Internet became their main method of delivery. Look at all the hullaballoo surrounding the Clintons and the Whitewater deal in the early 90s. Evangelizing conservatives bent on creating an American theocracy managed to circulate lies and misinformation largely without the Internet. The problem is that the Internet just makes it easy for anyone to do the same. I'm sticking to my guns: only properly trained journalists can be trusted. I just hope they are not facing an extinction level event.

    Excellent post, btw.

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  5. Very nice post, with thanks for contributing to the extremely slim potential of my becoming viral. Regarding the Michael Jackson death story, I'm reminded of an old radio yarn about a news reader announcing the death of a very prominent head of an African nation. The reader couldn't figure out how to pronounce on the spot the complicated name of the head of state, so he simply said "the name is being withheld pending notification of the next of kin." Is it true? Who knows. At the time it was circulating, radio people thought the story was hilarious. Am I spreading lies on the internet? Probably. . .

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  6. Trina; What an interesting story! I'd never heard of that one. I do wonder whether this practice continues today. I remember back in my daily news days, one of our competitors posted a blog that withheld the name of a newly hired lawyer in a high profile. I think they hoped our staff wouldn't be able to find the news for the daily print edition. (The crime reporter did.) What I'm trying to say is that there are all sorts of reasons why newspapers withhold names and stories, and perhaps--as I think you're insinuating-- they simply didn't have the story and this idea sounded good.

    By the way, I think you have an excellent chance of going viral just on the basis of your extensive knowledge of unusual facts!

    James and The Media Proofreader: I think your comments really speak to the same points: We have a huge amount of misleading information on the web because of the ease of posting on the internet and there is not much we can do about it. I suppose though, James, that I take issue with your idea that only properly trained journalists can be trusted. What makes a properly trained journalist better at reporting the facts that any other person? For that matter, what makes a properly trained journalist? Journalism and Communications programs have not been around that long, yet journalists in some incarnation or another have been around for as long as there has been news. I guess my question here is: what makes trained journalists better than the untrained masses and how can we pass that information along?

    Nicole: I imagine it would take a lot of work, but Snopes reviews for all the web would be ideal! Maybe Wiki will start something like that? Or maybe average journalists with too much time on their hands? ...You never know.

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